Order

 

Q : What is the minimum order quantity?

A: If the item is in stock, the minimum order quantity is 1 carton. Each carton contains different packing quantity, depends on the size of the glass jars/bottles.

 

Q: Do you have delivery service?

A: One time delivery service is provided free of charge, when the total purchase amount is over HK$2,500.00 (New Territories, and Kowloon) and HK$3,000 (Hong Kong Island) . Delivery location is only within Hong Kong Island, Kowloon, and New Territories, Commericial and Industrial Building only. (Airport, Tung Chung and other islands, Residential area/building or building without lift will be charged additional fee. If the purchase amount is not enough for free delivery, we can still arrange delivery service with a charge depends on locations.

 

Q: I want to custom made a glass bottle, how long will it take to produce?

A: The lead-time of the mold fabrication to final production is about 30 – 60 days, depends on different style of products.

 

Q: How come the prices are not listed on the website?

A: All the prices are based on order quantity, packaging method, and delivery method, therefore they are not listed.

 

Payment 

 

Q: What are the payment methods?

A: We accept cash, cheque, direct deposit/transfer through bank account, and Telegraphic transfer (T/T).

 

Samples

 

Q: If I would like to see the actual samples, may I visit your showroom?

A: Yes, simply make an appointment with us 1 day ahead.

 

Q: If I don't have time to visit, can you send the samples to us by courier?

A: Some samples can be delivered by courier service, and you may arrange your own courier to pick them up 

upon request. We can help you arrange courier service, but you need to pay for the small courier charge. 

 

Q: Do you have any office and showroom in other location in Hong Kong?

A: No, we only have our office and showroom in Tuen Mun.

 

Q: When can we visit your showroom?

A: Our business hour is Monday to Friday 9:00am to 6:00pm, Saturdays, Sundays and Public Holidays are closed. 

Please remember to make an appointment with us ! 

 

About Food Jars

 

Q: Do we have to clean and sterilize the food glass jars/bottles after we purchase them?

A: Only some of the food glass jars/bottles are rinsed once with water after production, but that does NOT mean they are sterilized.

You should sterilize them on your own before filling food, sauce or beverage into the glass jars/ bottles.

For all metal closures, please DO NOT rinse them with water or any liquid, because the folded edge of the metal closure might become rusted when water or liquid trapped inside.